Great Communication Skills?

Communication skills are essential for any role, and increasingly valued as you progress in your career. A positive attitude, maintaining eye contact, speaking at an appropriate volume for the conversation, respect for others’ personal space: these are all part of good communication skills bundle. So you think you’ve got good communication skills? Almost everyone claims to have “excellent communication skills” in their resume, but it is one thing is to say it and quite another to demonstrate it in an interview.

“Good communication skills” seems to be an unspecific and overused phrase, so when somebody says it is hard to really know what they mean. The first assessment of your communication skills will take place when a potential employer reads your resume. You will be assessed by your spelling, your ability to construct a coherent sentence and how effectively you tell your story. Based on how well you address the job requirements you will show that you are the right candidate for the job. Always remember to proofread your resume. If you want to be taken seriously as a contender, you have to ensure your resume doesn’t have any spelling mistakes and is grammatically correct.Your resume can have a huge impact on your perceived eligibility for a role.

However, when asked to interview is when your communications skills will really be part to the test. Your interview should be seen as an opportunity to impress and really show your potential employer that great communicational skills are in fact one of your key strengths and a core part of what you are about. The best candidates will demonstrate confident body language, strong speaking skills, presence for the job and clear and concise articulation of ideas. Good communicational skills are hard to fake, so it is worth doing as much preparation as possible before hand by dry run and practicing Q&A with a friend or colleague (or in front of a mirror!).

Some useful tips that can help you land that role are…

Listen to the speaker. His or her body language, tone of voice, and other nonverbal signals. Avoid interrupting or trying to redirect the conversation to your concerns, by saying something like, “If you think that’s bad, let me tell you what happened to me.”

Seem confident. (Try at least!) Get ready for that interview, meeting or stressful situation by practicing home. Give the other person’s the right amount of eye contact watch your posture, body movement and breathing.

Be aware of individual differences. People from different countries and cultures tend to use different nonverbal communication gestures, so it’s important to take age, culture, religion, gender, and emotional state into account when reading body language signals.

Control your emotions. To communicate effectively, you need to be aware of and in control of your emotions. And that means learning how to manage stress. When you’re stressed, you’re more likely to misread other people, send confusing or off-putting nonverbal signals.

Try to stay calm under pressure. In situations such as a job interview, business presentation or high-pressure meeting, it’s important to manage your emotions. Think on your feet, and effectively communicate under pressure by pausing to collect your thoughts and recognising when you’re becoming stressed.

Communication is the heart and soul of any business. No matter how good you might be at communicating, there’s always room to improve. In the words of Brian Tracy, author and motivational speaker: “Communication is a skill that you can learn. It’s like riding a bicycle or typing. If you’re willing to work at it, you can rapidly improve the quality of every part of your life.”- Brian Tracy, author and motivational speaker.”

Good luck putting these tips into practice. For your next job application, and if you need any further information or a free resume consultation please send us an email to info@itfutures.edu.au.

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About the Author

Soledad Salazar

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