In-house versus Public Training

If you are looking to organise IT training for members of your IT department, then you may be considering between public training or in-house training. There are both advantages and disadvantages of each, I will discuss them both. Whichever you choose, what’s most important is the quality of the trainer and resources they share.

In-house training

This type of training refers to training that is delivered as classroom course to one organisation. Only team members from the organisation can attend; it is not for public enrolments. Because it is dedicated to one team from a organisation, that organisation can have the course customised specifically to their needs.

Even though it is referred to as In-house training, we find it better if the training is conducted elsewhere. Anywhere but your organisations training room is usually always better.

Advantages of In-house training

  1. Training can be a cost effective option if you have enough team members.
  2. Training dates, times and locations can be agreed between your team and the Training Provider.
  3. Training can be customised and tailored to suit your company’s needs and requirements.
  4. Participants can openly share their pain-points with any tension and confidentiality breaches.
  5. Easy to have open discussions.

Disadvantages of In-house training

  1. The cost of this may be not fit the budget.
  2. Not all members of a team will always want to share issues in a open forum.
  3. The training will definitely run differently for your organisation as compared to how it would be run in a Public course.
  4. Easy to fall into the pitfalls of workplace distractions if training is conducted there.

When To Organise In-house Training

  • A group of team members need to learn or train in the same thing.
  • Public course dates and times and locations do not suit.
  • You want things to be changed from a Public course outline.
  • Everyone in your team needs to learn the Best Practices and how to apply them.
  • In-house courses are perfect when your organisation is going to start using a new technology or framework and you would like everyone to start off on the same page.

Public Training

Public training refers to classroom training that is scheduled to run on a regular basis, and anyone can register for it.

Advantages of Public Training

  1. Learn from other participants who although come from different organisations, still might have similar work duties.
  2. There is less chance of disruptions and distractions, that tend to occur all to often at a normal workplace.
  3. Cost effective because you do not have to book and organise everything for everyone in the course.
  4. Authorised Instructors will be accountable to deliver the same content as promised, all the time, every time.

Disadvantages of Public Training

  1. You cannot choose your own dates, times and location.
  2. The speed of the course would be good for some, and not so good for others.
  3. The training will be conducted at a certain standard with usually no room for movement or diversion.
  4. It might be hard or inappropriate to share company information to elaborate key issues that the participants may be facing at work.

When To Book Public Training

  • Not everyone in the team can attend training at the same time.
  • Not everyone needs to be trained in the same thing.
  • You don’t have enough team members to host a in-house training course.
  • You want to learn best practices from an external trainer and people that work outside of your organisation.

So, should my organisation organise In-house or Public Training for the team?

Generally speaking, if your team has a need for training 4 or more participants, In-house Training will usually work out more cost-effective. Public courses are more suitable when you have less than 4 participants.

The next time you are thinking of IT Training, think IT Futures.

I hope this article has helped clarify the differences, advantages and the disadvantages between In-house training versus Public training courses.

If you need In-house ITIL Training, please it touch.

Check out In-house vs Public Training Cost Comparison if you want to see how much your organisation can really save.

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About the Author

Salim Karim