Australia’s ICT market is worth nearly A$100 billion (Source: ABS, Cat. No. 8126.0, Information and Communication Technology Australia, 2006-07, October 2008). It is the fifth largest in the Asia-Pacific region, and the 14th largest in the world (Source: WITSA, Digital Planet: The Global Information Economy, May 2008). Approximately 400,000 Australians are employed in ICT occupations or specific ICT industry businesses (Source: ABS, Labour Force Survey, August 2008)
There are many examples of world recognised brands taking advantage of what Australia has to offer in ICT. Global names such as Avaya, Canon and IBM have built product development (R&D) facilities in Australia; Google Maps and Warner Bros have used their bases in Australia to develop profitable international digital content for business and entertainment sectors; Alcatel-Lucent, Cisco Systems and CSC run advanced technical assistance centres for operations around the world from Australia; and Logica CMG, Reuters and Infosys have made Australia central to their global risk reduction strategies.
The IT and Telecom market is a rapidly expanding sector, witnessing continuous changes and advancements. As per recent reports, there is a 90% mobile concentration in the entire world, thus enabling telecom operators and companies to make incessant innovations. Today, growing number of people carry a mobile phone with them, resulting in increased numbers of mobile operators and augmenting competition in the market. The introduction of smart phones and androids has taken the level of developing applications to an altogether new level.
Further, there are several new technologies which are coming up like cloud computing which reduce the overall cost for handling operations in this sector.
The Australian Infrastructure as a Service (IaaS) market has evolved from an early adopter stage to an early growth stage. A broad range of industries and organisation sizes, from SMEs to large corporations; including industries that have been relatively slow adopters of cloud computing, such as Education, Mining, and Government and Financial Services, are now adopting cloud services, including IaaS. A higher proportion of Australian companies are moving to full cloud solutions, rather than having a mix of on premise and cloud solutions.
2014 was a fascinating year for the cloud, and last year we saw some very niche technologies hit the mainstream, while the debate over data protection and governance continued with some fervour.
IT departments will soon enjoy cloud-like levels of automation within their own environments.
The logical conclusion of this is that the lines dividing the management and delivery of cloud and IT services will become increasingly blurred, allowing organisations to consolidate their entire IT Service Management capability within a single environment.