ITIL 4 Foundation overview
This brand new Foundation level course is the first course to be introduced by AXELOS in the new ITIL 4 certification scheme. The Foundation course is a mandatory requirement for all other levels.
AXELOS has stated that the remainder of the ITIL 4 courses beyond the Foundation level course will be available in late 2019. In the meantime, v3 exams and all v3 courses will continue to be available.
Becoming an ITIL certified professional makes you a valuable asset to your team and confirms that you have an advanced understanding of how to apply ITIL techniques and concepts to improve your team’s effectiveness and efficiency.
ITIL 4 Foundation supports organizations and individuals to gain optimal value from IT and digital services. It helps define the direction of the service provider with a clear capability model and aligns them to the business strategy and customer needs. ITIL, a professionally recognised certification scheme, provides comprehensive, practical and proven guidance for establishing a service management system, providing a common glossary of terms for businesses using IT enabled services.
This Axelos approved course is designed as an introduction to ITIL and enables you to understand how ITSM frameworks can be utilised to achieve IT business integration, cost reductions, increased productivity and improved customer satisfaction.
After achieving your ITIL 4 Foundation certification, you will be able to study further ITIL certifications, including the ITIL Practitioner and ITIL Intermediate certification courses. The ITIL Foundation course is open for anyone to join, and instantly benefits professionals who would like to further their career in IT.