Becoming an ITIL Intermediate certified professional makes you a valuable asset to your team and confirms that you have an advanced understanding of how to apply ITSM techniques and concepts to improve your team’s effectiveness and efficiency.
ITIL Intermediate courses are available to those who already hold the ITIL Foundation certification. Both Lifecycle and Capability courses are available; the Lifecycle stream is targeted at delegates who will manage and implement ITIL processes while the Capability stream is targeted at delegates who will carry out ITIL processes on a day to day basis. Some may wish to concentrate on one set of modules, but you can choose to select modules from both the Service Lifecycle and Service Capability streams in order to combine implementation and operational knowledge.
These AXELOS approved courses will give you access to all ITIL Intermediate courses, in an engaging format that meets the exam training requirements. Once you’ve completed your training, you can gain a globally recognised certification with the ITIL Intermediate Exam. This is an online PeopleCert exam which you can take from the comfort of your home or office. Exams are available to be purchased separately at a cost of $340 AUD each. Get in touch for more information on ITIL exams